Your trip is yours. Here’s what we keep, who sees it, and how to get it deleted.

Updated November 15, 2026

  • Your confirmation numbers stay with your family.Other families on a trip never see them, not even the person who started the trip.
  • People on your trip see what’s shared.That means your name and the plans you share. Your maybes stay private until you share them.
  • Our AI reads what you send it.Claude, made by Anthropic, reads your bookings and anything you type to describe a trip, so it can build the plan for you. Anthropic isn’t allowed to train its AI on them.
  • We don’t sell your information.And we don’t use your trip details for advertising.
  • You can delete it.Delete your whole account from your account page, or write to us and we’ll remove it.

Who we are

stitious helps families and groups plan a trip together, at stitious.com. It’s run by Ocean View Marketing, a California business, and “we” means Ocean View Marketing. You can reach us at hello@stitious.com.

What we collect

What you add

Trip names and dates, your plans (flights, stays, boats, drives, meals and activities), addresses, phone numbers, notes, and the names of the people you’re traveling with, including any children you add. If you choose to, you can also give us passport expiry dates and frequent-flyer numbers. We don’t ask for passport numbers.

What you forward or upload

Booking emails, PDFs and photos, and what you type to describe a trip. We keep the original file and the details we read from it. From what you type, we keep the plans we read, not your words. Those can include traveler names, confirmation numbers, prices and anything else in the document, so only send us what you’d like in stitious.

About you

Your email address, if you add one, and your name, home airport and preferred ride app, if you tell us. You can join a trip with no email at all. Your browser keeps a private sign-in, so the trip opens again next time.

If you contact us

Your name, your email address and your message. Our contact form sends them to our inbox by email, and we keep them so we can help you.

What comes automatically

Like most websites, we and the companies that help us receive your IP address, your browser and device type, and the pages you open. We don’t ask for your location.

How we use it

  • To run stitious: showing your trip, working out what’s next, and reading your bookings.
  • To email you when it’s needed, like sign-in links and replies about bookings you forwarded.
  • To keep stitious safe and stop abuse.
  • To see what’s working and fix what isn’t.

We don’t sell your information, and we don’t use your trip details for advertising.

If you’re in the EU or UK, our legal reasons are providing the service you asked for, our legitimate interest in keeping it safe and improving it, and your consent where the law requires it, such as for some analytics.

Who can see it

People on your trip

They see your name and the plans you share. Anyone with a trip’s join link can join that trip, so treat the link like a key and only send it to people you’d want there.

Just your family

Your confirmation numbers and the documents you forward or upload stay with the people in your household. So do your maybes, until you share them.

Companies that help run stitious

  • SupabaseStores our database and files, and handles sign-in. Their privacy policy
  • CloudflareRuns the site, and receives and sends our email. Their privacy policy
  • AnthropicIts AI, Claude, reads the emails, PDFs and photos you forward or upload, and what you type to describe a trip. Its terms don’t allow it to train on them, and it deletes them within 30 days by default. It can keep them longer if the law requires it, or for up to 2 years if they’re flagged as breaking its usage rules.
  • FlightAwareTells us a flight’s status, gate and delays. We send it the flight number and date, never who is on it. Their privacy policy
  • Open-MeteoGives us the forecast and finds towns and airports on the map. Your browser sends it a place, like a town’s name, never your name or your bookings. Their terms and privacy
  • OpenStreetMap, Photon and OSRMDraw the maps, find a hotel’s address on them, and work out drive times. Your browser sends them a place or a public address, and they see your IP address. OpenStreetMap’s privacy policy
  • Apple, Google and MozillaIf you turn on notifications, your browser’s maker delivers them to your phone. The message is encrypted on the way, so they can’t read it. Notifications never include a confirmation number.
  • Google FontsYour browser downloads our typeface from Google, which shares your IP address with Google. Their privacy policy

Places you choose to go

When you tap for directions, the place goes to Google Maps. When you call someone, share a link or add a trip to your calendar, your phone and the apps you pick take it from there.

If we have to

We may share information if the law requires it, or to protect someone’s safety. If stitious is ever sold or merged, your information would move with it, and we’d tell you.

AI assistants

You can connect an AI assistant, like ChatGPT, Claude, Grok or Meta’s Muse, to your stitious account. You choose which trips it may read when you connect it. It can then read those trips the way you see them in stitious: the plans shared on the trip, who is coming and where each group is from their plans, your own family’s booking phone numbers, and what stitious thinks is still missing. It can’t change anything.

Confirmation numbers and the documents you forward or upload are never shared with an assistant, not even your own. Neither is anything another family keeps to itself.

What your assistant reads goes to the company that makes it, which handles it under its own terms and privacy policy, as it does anything else you tell it. We keep a short record of what each assistant did (which tool, which trip and when, never the words of your conversation) so you can see it on your account page.

To disconnect an assistant, open your account page and choose Switch off next to it. It stops at once. You can also remove stitious in the assistant’s own settings. More about connecting assistants.

Analytics

These tools help us understand how people find and use stitious. Some aren’t switched on yet, and we list them so you know ahead of time.

We set them up to stay away from what’s in your trip: names, bookings, confirmation numbers, documents and join links. Where the law requires your consent, including in the EU, UK and Switzerland, we ask before using the ones that set cookies.

You can block all of these with your browser’s settings or a content blocker, and stitious will keep working.

Cookies and browser storage

We keep a small sign-in key in your browser so your trip opens without a password. stitious needs that to work. The analytics tools above can add their own cookies once they’re on.

Your browser also keeps a copy of the trips you’ve opened, so they still open with no signal, along with a few choices you’ve made, like Simple view, and places it has already looked up for the maps. That copy holds only what you could already see, and signing out clears it.

How long we keep it

We keep your trips, plans and documents until you delete them or your account, or ask us to, so they’re there when you come back. Deleting your account removes it, your uploads and any trip only your family is on. A trip you share with other families stays for them, without your family’s plans. A family you joined through someone’s link stays too, along with anything added for that family, other than your own uploads. If you discard an upload, we remove the file and what we read from it, and keep only a blank record for a short while. Copies in backups and in our providers’ logs can take a little longer to clear.

Your choices

You can ask to see, correct, download or delete your information, or ask us to stop using it for something. Write to hello@stitious.com from the email on your account. If you joined without one, tell us which trip you’re on and we’ll work out how to confirm it’s you. We won’t treat you any differently for asking.

Other families’ own plans stay on their side of a trip, even if they mention you. Tell us if something there is a problem and we’ll help.

If you’re in the EU or UK, you can also complain to your data protection authority. California and some other US states give you similar rights, and you can use them the same way.

Other people’s information

When you add someone to a trip or forward a booking with their name on it, you’re sharing their information with us. Please only do that when you’re allowed to, like for your own family.

Children

stitious isn’t for children under 13 to use on their own. Parents can add a child’s name to their family’s plans. If you think a child has given us information without a parent, write to us and we’ll delete it.

Keeping it safe

Everything travels over encrypted connections, and rules in our database keep each family’s private details away from other families. No service can promise perfect security, so please keep join links private and tell us right away if something looks wrong.

Where it’s stored

In the United States, and our providers may handle it in other countries too. If you’re outside the US, your information moves there when you use stitious.

If this changes

We’ll update the date at the top. If it’s a big change, we’ll tell you first, by email or in stitious.